Shipping Policy


1. Processing time

Normally, orders after payment will be ready for shipment within 48 working hours on Monday to Friday. When there is a holiday or weekend, there may be a slight delay.


2. Shipping Cost

Free shipping for all products to the United Kingdom and most European countries.

For The United Kingdom and most of the European countries, the delivery time is about 1~5 business day

Free shipping is because we have warehouses in the United Kingdom and European countries, the products with free shipping are shipped directly from the local warehouses.


3. Warehouses

We have established warehouses in the United Kingdom, Germany, France, and Poland, which cover orders in the United Kingdom and the whole of Europe. Which warehouse your order ships from depends on the address on the order. If you need help tracking your order, please feel free to contact us.


4. Shipping time

In-stock orders were received by 12:00 noon. UTC Monday-Friday will usually ship the same day. Orders will usually ship the next business day if received after 12:00 noon. UTC on Saturday or Sunday, or on public holidays.

Items in your order may ship at different times, depending on availability. Usually, orders will be delivered within 1-5 business days.

Magic ZC will make every effort to process orders within the stated time frame. Estimated delivery dates are not guaranteed. Magic ZC is not liable for shipping delays caused by severe weather or unforeseen events.

To ensure the security of purchases, Magic ZC may need to contact customers to validate orders, which may cause delays. Transit time may vary depending on proximity to the distribution center and inventory availability.

Shipping information can be changed before the order is shipped out by contacting us immediately.


5. Order Status

If you provided your email address during checkout, you’ll receive a shipping confirmation email once your order ships. This email will include your shipment’s tracking number, allowing you to track your order on the shipping carrier’s website directly. Or track from this Track Your Order page.


6. Taxes and other charges

Our website does not charge any taxes or other charges. The product price you see is the total order amount you ultimately pay.


7. Shipping Method

Express delivery: DHL, UPS, FedEx, TNT Express, Post or other Express.

Most purchases shipped from our warehouses will arrive within 1-5 business days. If there is a delay, we will notify you by mail or email.

Some items sent directly from our suppliers may take longer, and items ordered together may not arrive in the same box.

Some purchases shipped from China will arrive in more than 7 days. If you have any questions, please contact us by Live chat or Contact Us page.